PR
Paul R
1 reviews | Active since Apr 2015
14 Apr 2015, 21:17
Audi A4 WKK264GP
I took my car Audi A4 to McCarthy 3 weeks ago to date they are not providing me with the exact problem on my car. My car has a funny sound which started after I took my car for service to McCarthy. I reported the matter and they requested me to bring it back. The first time I called they told me it was the Cam belt, secondly they said it is the oil pump and thirdly they said it is they Cylinder head.<br> <br> Everytime I call it is a new story. I am using taxis to work and my work needs a car as I not office bound.<br> I am tired of them doing the trial an error on my car. Their service is so bad.
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Replies (1)
McCarthy's replyOfficial
15 Apr 2015, 08:32Hello nakedi123,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5346.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5346.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
McCarthy's reply15 Apr 2015, 08:32
Official
Hello nakedi123,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5346.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5346.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare