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janeen H

1 reviews | Active since Apr 2015

13 May 2015, 18:25

Assisting me when I was in need

My diesel car was accidentally filled with petrol even though it is clearly marked. When I called McCarthy Jan assisted me and advised that I need to have the car towed to the workshop. Once it arrived McCarthy contacted the Engen Garage that made the mistake and arranged for the payment to have the car repaired.<br> McCarthy was extremely helpful in a situation that could have caused a lot of panic. I really appreciated their service. Jan was assisted with a lady from the service department, I am unsure of her name, but she was just as helpful and made this problem go away quickly.

0
Replies (1)
McCarthy
McCarthy's reply15 May 2015, 10:52
Official
Hello jvheerden,

Good day

Thank you for your feedback. We have sent your compliment to the dealership and are sure the team will be as elated as we are on receiving it.

Regards

Sani Moyo
McCarthy Customer Care
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