Appalling treatment of distrust that was meted at me by McCarthy Toyota Table View

<p>Yesterday I took in my car for 90 000 km service at the abovementioned garage. They advised me that their mechanics had found that a water pump was leaking. The explained that my extended warrenty would purchase the parts that needed to be repaired but I would have to pay an amount of R900 for labour. Although this was covered under they warrentee, they argued that i had skipped a 40 000 km service, I told them that I had not skipped any service because I had taken a 'top-up' service plan covering the car from the 40 000 service to 90 000km service. I bought the car and serviced it at this branch. But for some reason they had not captured my 40 000km service. However, what really compromised me was the fact that they demanded that I must proof to them that I had taken the car for all services. They were not prepared to give me the benefit of doubt even though I had been their customer since they openned the branch. In the final analisis I asked then whether or not they checked the car's service book. Although, the Service Manager expressed some apologies, and promised that they will shoulder this labour expences, First of all they don't have to shoulder this because it is covered by my extended warrentee. Secondly the distrust that they displayed towards me and the inconvinience of not completing the service they promised on due time purely because they elected to believe me are not been compensated for. I would thus ask Hello Peter to assist! Kind regards, Tholang</p>