RM
Reinart M

1 reviews | Active since Mar 2016

15 Mar 2016, 16:44

Almost 2 months and still no licence disk

I purchased a second hand car from Mccarthy GM Menlyn in January 2016. At the time of purchase I was assured that the licence disk would be available within 2 weeks. It is now 2 months later and I still have not received anything. I have phoned them repeatedly and each time they promise to get back to me ASAP. They never do and the date along with the reasons for all of this just keeps on changing. This is very poor and indifferent service from such an established company and I will certainly never do business with them again. I suggest any one not looking at having their time wasted do the same.

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Replies (1)
McCarthy
McCarthy's reply17 Mar 2016, 11:37
Official
Hello RMR21,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5964.

Regards

Bidvest McCarthy Customer Care
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