jK
jacor K
1 reviews | Active since May 2015
05 May 2015, 17:35
accident damage car
I bought a premium select BMW X 1 from Fors****s BMW Tygervalley in July 2014, after a few weeks I noticed the headlights were shaking up and down - took it to my nearest BMW dealer and with a massive shock I was told that car had accident damage!!! As there were other faults on the car, BMW motor plan refused to cover any of these issues because they said its accident related!! I have been and still am in contact with BMW SA and Fors****s, but as to date nothing has been sorted out, just empty promises!
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McCarthy's replyOfficial
06 May 2015, 10:06Hello jhk48,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5394.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5394.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,
McCarthy's reply06 May 2015, 10:06
Official
Hello jhk48,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5394.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5394.
Regards
Sani Moyo
McCarthy Customer Care
***
www.facebook.com/mccarthywecare
Best regards,