HG
Hugh G
1 reviews | Active since Feb 2016
26 Feb 2016, 09:06
Abysmal Service
Booking a vehicle in for service took 4 phone calls (3 unanswered) and 11 minutes of holding on trying to find somebody to action my request. The actual request took 30 seconds to process.
Helpful (0)
Replies (1)0
Replies (1)
McCarthy's replyOfficial
26 Feb 2016, 16:10Hello hughgoble,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5930.
Regards
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5930.
Regards
Bidvest McCarthy Customer Care
***
McCarthy's reply26 Feb 2016, 16:10
Official
Hello hughgoble,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5930.
Regards
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5930.
Regards
Bidvest McCarthy Customer Care
***