SM
Sam M

1 reviews | Active since Aug 2015

08 Aug 2024, 09:24

Sandton Bidvest Burchmore's is ****

My wife bought a car at Sandton branch 3rd Aug and on collection, I realized that the car is a Code 3 due to a bad repair and Bonnet not closing. Only latching. I confronted Kevin Visser and he point out the T's & C's and that the cars are sold as is. Since the damaged was visible but not picked up by my wife, I accepted the car instead of losing the 20% penalty of a +R200k car. As I drove away, the engine light came on and I immediately called my wife to report the matter on email. Kabelo Nkosi promptly responded and said I should bring back the car and would .be looked at by their mechanic. My wife wrote to Kabelo to say she rather not accept the car with the engine problem as a latent defect. Kevin jumped in and point us to the terms and conditions including the as is clause of the contract. The fact that we were not given a choice between and repairs and refund just alluded them. I suggest a third party in AA Autobody inspect the car before I take deliver and my idea was shot down by Lionel Viljoen with strong tone suggesting the repairs done was a favour not an obligation on thier Parr. I point out that I am not obliged to accept a repair offer, rather was not given a choice but an instruction was issued to bring the car for repairs. Lionel Viljeon told us that as the car was repaired and they would not be arranging any inspections rather should fetch the cars because is repaird. We refused and they have the car and the money. My email just ignored.

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