Replied to 50% of negative reviews
Reply time on negative reviews: 14h 4m
Reply Time
42h 3m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 14h 4m
Nov '25 - Oct '26
Frequently Asked Questions About Bidvest Burchmore's
How is Bidvest Burchmore's rated on Hellopeter?
Hellopeter has tracked Bidvest Burchmore's across 58 reviews. Bidvest Burchmore's hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bidvest Burchmore's? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2014
Burchmores management- ***********
Purchased a WESBANK vehicle at Burchmores Auction in Durban. Sold the same vehicle at Burchmores in March 2023. Two years later, the vehicle was impounded at a roadblock. Burchmore's Manager advised me to reimburse client on *** and Burchmores would reimburse me. I paid the client and expected Burchmores to reimburse me. Todate they have not reimbursed me. I have contacted them on numerous occasions, however, they are not taking accountability. The managers at Burchmores need to ensure that vehicles undergo proper clearance prior to the auction. This will avoid these undesirable situations like this. Also, change of ownership documents are not submitted timeously, resulting in the seller being liable for licensing fees and Burchmores is not reimbursing the seller on time. The management at Burchmores need to be proactive and efficient in dealing with issues. The excuse that they are busy is very unprofessional.
1 reviews | Active since Jul 2014
Burchmores management- ***********
Purchased a WESBANK vehicle at Burchmores Auction in Durban. Sold the same vehicle at Burchmores in March 2023. Two years later, the vehicle was impounded at a roadblock. Burchmore's Manager advised me to reimburse client on *** and Burchmores would reimburse me. I paid the client and expected Burchmores to reimburse me. Todate they have not reimbursed me. I have contacted them on numerous occasions, however, they are not taking accountability. The managers at Burchmores need to ensure that vehicles undergo proper clearance prior to the auction. This will avoid these undesirable situations like this. Also, change of ownership documents are not submitted timeously, resulting in the seller being liable for licensing fees and Burchmores is not reimbursing the seller on time. The management at Burchmores need to be proactive and efficient in dealing with issues. The excuse that they are busy is very unprofessional.
1 reviews | Active since Jul 2026
People on the floor are very helpful and friendly
People on the floor are very helpful and friendly. The auction manager regularly updates the bidders. The office ladies know their story. The place is pleasant to visit
1 reviews | Active since Jul 2026
People on the floor are very helpful and friendly
People on the floor are very helpful and friendly. The auction manager regularly updates the bidders. The office ladies know their story. The place is pleasant to visit
1 reviews | Active since Jun 2014
Non disclosure of known faults...
Recently purchased a Nedbank Mfc vehicle from Burchmores Auction...as a runner..on collection several faults were not disclosed..vehicle has no 1 gear ..reverse gear faulty...key broken...tyre bust....how can this vehicle be sold as a runner...Mfc Nedbank pls assist as Burchmores refused to assist...auctioneer very sarcastic asked me if I understood English...
1 reviews | Active since Jun 2014
Non disclosure of known faults...
Recently purchased a Nedbank Mfc vehicle from Burchmores Auction...as a runner..on collection several faults were not disclosed..vehicle has no 1 gear ..reverse gear faulty...key broken...tyre bust....how can this vehicle be sold as a runner...Mfc Nedbank pls assist as Burchmores refused to assist...auctioneer very sarcastic asked me if I understood English...
1 reviews | Active since May 2024
I've been buying from Burchmore for a long time and im happy to say that all the vehicles I've purchased from them had no issues
I've been buying from Burchmore for a long time and im happy to say that all the vehicles I've purchased from them had no issues. The service is great and Zusiphe is very helpful and efficient she knows what she's doing
1 reviews | Active since May 2024
I've been buying from Burchmore for a long time and im happy to say that all the vehicles I've purchased from them had no issues
I've been buying from Burchmore for a long time and im happy to say that all the vehicles I've purchased from them had no issues. The service is great and Zusiphe is very helpful and efficient she knows what she's doing