1 reviews | Active since Jul 2022
I will never buy another Bidvest Burchmore vehicle due to their constant spamming
I bought a vehicle in May 2024 from Bidvest Burchmore's and a week later they started inundating me with spam SMS's which has continued for a year and still goes on. I asked them to cancel sending me info online and they agreed to do it. In November 2024 I went to their office to complain and they apologised and said they would cancel my number immediately. They did not do that. I block every number on my phone but their AI system uses multiple numbers so I continually get spam messages about upcoming auctions. Here are some of their numbers: (all start with +27 696) ***8/***2/***0/***3/***3/***2/***6/***7/***5/***3/***8/***1/***4/***3/***6/***9/***2/***2/***9/***3/***7/***2/***0/901 *** ***8/***7/***0/***0/***0/***0/***9/***6/***8/***2/***8/***6/***1/***9/***9/***4/***2/***1/***1/***3/***3/***7/***1/***2/***4/***/***/***/***8/***/***5/***/***4/***9/***4/***7/***9/***5/***7/***/***4/***9/***5/***0/***5/***4/***4/***9/***5/***8/***0/***1/***6/***7/***3/***8/***8/***1/***9/***8/***0/***5/***7/***2/***5/***9/***2/***4/***9/***7/***0/***6/***4/***7/***1/***1/***/***0/***3/***4/***9/***2/***9/***0/***9/***0/***1/***3/***6/***3/***2/***5/***3/***1 Sometimes I have just wiped the message because Burchmore's alone have jammed my SMS blocking so I can't block anybody else. I have more than 30 numbers that are not included in this note. This is obviously an AI BOT that notes I have blocked their number and then just moves on to the next number available to them in their system. I assume they are doing this to all previous clients that logged in to their site initially. I have sent a complaint to POPIA and hope they will do something about this. Lastly, I will NEVER BUY ANOTHER BURCHMORE VEHICLE and I'm sure other previous clients feel the same way, so this spamming has backfired terribly on them. Stupid...stupid...stupid!!!
Sorry that you had problems with our marketing. Please let us know if this issue has not yet been resolved so we can escalate it to management.
Regards
Bidvest Burchmore's Team
Sorry that you had problems with our marketing. Please let us know if this issue has not yet been resolved so we can escalate it to management.
Regards
Bidvest Burchmore's Team
