Bunch of ******* they ***** your deposits

I read all the reviews and this seems to be a common problem that people do not get their deposits back and I also noticed that this company does not response to reviews. But I putting it here so nobody else goes through this experience. I went to an auction swiped my card and paid R8000 deposit, did not see a car I liked went back for deposit refund and the lady said that it needs to be done online. I did it the next morning and apparently credit card payments are made immediately and then reflect within 7-10 days. Off course I never received it. They do not answer their phones or respond on their WhatsApp line. If you pay a deposit it as as good as gone! The manager of Durban branch Shaun never answers his phone either, they’re impossible to get ahold of. The Sandton branch also cannot get ahold of their Durban branch to try and assist to resolve. Weeks later and I still do not have the money. R8000 is a large sum and they literally don’t give a damn. Pathetic company and I truly hope they fall to their feet. But first I want my money back!