Mbizi Game Lodge
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Mbizi Game Lodge
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKL
KAYLIN L
1 reviews | Active since Jul 2026
10 Jul 2026, 08:38
Dissatisfied
I booked and paid for two campsites, each with its own private bathroom. However, when we arrived, one of the bathrooms was locked, leaving 12 people to share a single toilet and shower. This was extremely disappointing, especially since we paid for facilities we couldn't use. On top of that, the owner/manager was very rude throughout our stay. He complained about us simply talking after 9 p.m., even though we were not being disruptive. Overall, the experience was frustrating, and the customer service was poor. Unfortunately, I will not be returning and cannot recommend this campsite
Helpful (0)
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KAYLIN L
1 reviews | Active since Jul 2026
10 Jul 2026, 08:38
Dissatisfied
I booked and paid for two campsites, each with its own private bathroom. However, when we arrived, one of the bathrooms was locked, leaving 12 people to share a single toilet and shower. This was extremely disappointing, especially since we paid for facilities we couldn't use. On top of that, the owner/manager was very rude throughout our stay. He complained about us simply talking after 9 p.m., even though we were not being disruptive. Overall, the experience was frustrating, and the customer service was poor. Unfortunately, I will not be returning and cannot recommend this campsite
0
Replies (0)CE
Charmone E
1 reviews | Active since Jan 2026
18 Jan 2026, 15:20
Mbizi Game Lodge and Spa.
Very disappointed!! Halfway on our way to Mbizi Game Lodge and Spa, the lady phoned and said that there is no electricity, but it's no need to worry because there is a generator which the restaurant is using. We were halfway and didn't want to turn around. After we set up camp, we wanted to use the jacuzzi, who started to drain itself when it was half. Plan B we went to go for a swim at the swimming pools but you could hardly see the bottom of all the pools because of the dirt that was floating on top of the water and it was green. We understand it is not their fault, but don't take our money and not inform us about the concern of which your facilities are in. The generator was the entire day and night on, it was about 150m from our camping site. We left early Saterday morning because of the power and also about the grouse swimming pools. We could have just stayed home!! The lady revise to give our money back!! Watch out, easy to take your money but doesn't want to give it back if they failed to comply by their advertising off clean swimming pools and facilities!!!
Helpful (0)
|Replies (0)CE
Charmone E
1 reviews | Active since Jan 2026
18 Jan 2026, 15:20
Mbizi Game Lodge and Spa.
Very disappointed!! Halfway on our way to Mbizi Game Lodge and Spa, the lady phoned and said that there is no electricity, but it's no need to worry because there is a generator which the restaurant is using. We were halfway and didn't want to turn around. After we set up camp, we wanted to use the jacuzzi, who started to drain itself when it was half. Plan B we went to go for a swim at the swimming pools but you could hardly see the bottom of all the pools because of the dirt that was floating on top of the water and it was green. We understand it is not their fault, but don't take our money and not inform us about the concern of which your facilities are in. The generator was the entire day and night on, it was about 150m from our camping site. We left early Saterday morning because of the power and also about the grouse swimming pools. We could have just stayed home!! The lady revise to give our money back!! Watch out, easy to take your money but doesn't want to give it back if they failed to comply by their advertising off clean swimming pools and facilities!!!
0
Replies (0)