1 reviews | Active since Nov 2017
waiting...
our vitos gearbox is still under guarantee, didnt even do 5000km, at durban branch since 2 Oct... been send to Upington 2x...still not working.. the last telephone conversation with Yusaf Durban.....they nowTHINK its the crank...
Good afternoon Jesus,
Thank you for your information. Our head office will contact you shortly.
Good afternoon Jesus,
Thank you for your information. Our head office will contact you shortly.
Good afternoon Elna
Thank you for your email to notify us of the delays you have been experiencing with our service recently. As discussed with Cynthia from our Head office this morning, our Upington division did contact you this morning and they have assured you that the vehicle will be towed to Upington and repaired and delivered to Johannesburg when completed. Hanlo has given you his personal assurance that he will take care of your vehicle and I will personally ensure that I stay close to the matter until it is resolved. You can contact Hanlo at anytime on *** or ***.
Hanlo will give you an update just as soon as the vehicle is in Upington.
Thank you for your kind understanding in this regard and please be assured that we have heard you and are taking the necessary action to expedite your vehicle repair.
Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards Samantha Brand Communications Manager
Mayfair Gearbox Group SA
***
Good afternoon Elna
Thank you for your email to notify us of the delays you have been experiencing with our service recently. As discussed with Cynthia from our Head office this morning, our Upington division did contact you this morning and they have assured you that the vehicle will be towed to Upington and repaired and delivered to Johannesburg when completed. Hanlo has given you his personal assurance that he will take care of your vehicle and I will personally ensure that I stay close to the matter until it is resolved. You can contact Hanlo at anytime on *** or ***.
Hanlo will give you an update just as soon as the vehicle is in Upington.
Thank you for your kind understanding in this regard and please be assured that we have heard you and are taking the necessary action to expedite your vehicle repair.
Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards Samantha Brand Communications Manager
Mayfair Gearbox Group SA
***
Good afternoon Elna
As an update, I wish to keep you informed of all progress as promised. Your vehicle is currently in the Upington workshop and the technical team are currently busy with it. I will advise you just as soon as the vehicle is ready to be delivered to Johannesburg.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Good afternoon Elna
As an update, I wish to keep you informed of all progress as promised. Your vehicle is currently in the Upington workshop and the technical team are currently busy with it. I will advise you just as soon as the vehicle is ready to be delivered to Johannesburg.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Good afternoon Elna
Thank you for your kind patience in regard to your vehicle currently at our Upington branch. Hanlo has assured me that the problem experienced with the torque converter is solved. Again we sincerely apologise for the wait you had to endure whilst the vehicle was at the Durban branch. The great news, as Hanlo has conveyed to you, is that he has arranged with you to have the vehicle delivered back to Johannesburg on Saturday.
Thank you so much for taking the time to provide us feedback and review. Your feedback is appreciated and very helpful to us. We look forward to welcoming you back to Mayfair Gearbox in the future.
Have a splendid day further. I look forward to hearing from you. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand
Communications Manager
Mayfair Gearbox Group SA
***
Good afternoon Elna
Thank you for your kind patience in regard to your vehicle currently at our Upington branch. Hanlo has assured me that the problem experienced with the torque converter is solved. Again we sincerely apologise for the wait you had to endure whilst the vehicle was at the Durban branch. The great news, as Hanlo has conveyed to you, is that he has arranged with you to have the vehicle delivered back to Johannesburg on Saturday.
Thank you so much for taking the time to provide us feedback and review. Your feedback is appreciated and very helpful to us. We look forward to welcoming you back to Mayfair Gearbox in the future.
Have a splendid day further. I look forward to hearing from you. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand
Communications Manager
Mayfair Gearbox Group SA
***