Super Excellent Service
I would like to take this opportunity to thank Jessica Van Billing for her excellent work while my car was in for repair. She is truly a star and deserves all the compliments, I was regularly updated on the process and steps that were taken to have my car fixed. Mayfair should be proud to have Jessica as their service advisor, she absolutely uphold their values and values the importance of a customer. I wish you all the best Jessica and Keep up the good work. Thank you Mayfair for your service and kind of staff you have.
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Mayfair Gearbox Nationwide's replyOfficial
06 Aug 2019, 22:07Good evening Moses Thank you very much for your excellent review and five star rating. Jessica is a valued Mayfair Gearbox Ambassador for our company ethos of "First Time Right" and is fully committed to our company standard of the full Customer Experience. We really appreciate you taking the time to let us know we're doing this Right. Jessica constantly ensures that she provides the best possible service to her customers and your satisfaction is her and our reward. We are very proud of Jessica. We know that our valued employees are the heart of our business and we will ensure that Jessica is recognised and rewarded for her outstanding customer excellence. Thank you again for your compliment. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox. Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9. I assure you of my personalised attention at all times. Kind Regards, Samantha Brand, Communications Manager Mayfair Gearbox Group ***
Mayfair Gearbox Nationwide's reply06 Aug 2019, 22:07
Official
Good evening Moses Thank you very much for your excellent review and five star rating. Jessica is a valued Mayfair Gearbox Ambassador for our company ethos of "First Time Right" and is fully committed to our company standard of the full Customer Experience. We really appreciate you taking the time to let us know we're doing this Right. Jessica constantly ensures that she provides the best possible service to her customers and your satisfaction is her and our reward. We are very proud of Jessica. We know that our valued employees are the heart of our business and we will ensure that Jessica is recognised and rewarded for her outstanding customer excellence. Thank you again for your compliment. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox. Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9. I assure you of my personalised attention at all times. Kind Regards, Samantha Brand, Communications Manager Mayfair Gearbox Group ***