cvdb
chantel van den bergh

1 reviews | Active since Oct 2015

14 Oct 2015, 12:46

****** goods from vehicle

good day<br> i have booked my hyundai grand i10 in at hyundai and they sent it to mayfair silverton for gearbox repairs. the day of collection i forgot to take my tablet out of my cars cabio , and when i received my vehicle back it was gone!! i phoned on 14/10/2015 chalize at mayfair and she told me that they have checked their cameras and spoke to the drivers but did not find anything. As far as n know are they not suppose to drive my vehicle from hyunday to silverton , it has to be laoded on a lowbed and then be transported. apparently there was only one driver in my vehicle and chalize could not tell me what happend in my vehicle between hyundai zambesi and silverton mayfair. i then told her i want more feedback on my tablet becuase i am busy studying and all my school work is on there,nebver the less i still have a contract to pay for it so i insist that they replace my ****** tablet. I have read their terms and conditions this morning and nowhere they note that a customer is responsible for their own goods in their vehicle. i expect them to address the matter as soon as possible and i would like to have my goods that got ****** out of my own vehicle replaced.( vodafone 3g tab7\)"

0
Replies (1)
Mayfair Gearbox Nationwide
Mayfair Gearbox Nationwide's reply16 Oct 2015, 08:48
Official
Hello chantel.tinx,

Hi Chantel
As the vehicle was not booked into mayfair gearbox by yourself but was fetched from another branch, it is impossible to say where it has gone missing, and Mayfair cannot take the blame for this, however we are willing to help replace the Tablet for you as per my email this morning, Please forward me all the relevant details as asked for in my mail this morning

Kind regards
Lynn