1 reviews | Active since Mar 2017
Slegte diens en kwaliteit!!!
Geen terugvoering van eienaar..sowel as vandalisme op my voertuig en verlies van inkomste nadat my voertuig al 3 keer terug gestuur is vir herstel..en ratkas nogsteeds nie reg nie.....
“WITHOUT PREJUDICE"
Dear Mr. Niemand
Sir, as communicated to you personally and to the respective OE Supplier involved; in writing; our executive team are investigating your concerns as a priority, but are unable to reach you telephonically to discuss the matter directly with you.
Please kindly call Mr Francois Olivier at our HQ on *** at your earliest convenience.
We await your kind response to our attempts to reach you offline via email or telephonically.
I assure you of my personalised service at all times.
Kind Regards
Samantha Brand
Communications Manager
Mayfair Gearbox (Pty) Ltd
***
“WITHOUT PREJUDICE"
Dear Mr. Niemand
Sir, as communicated to you personally and to the respective OE Supplier involved; in writing; our executive team are investigating your concerns as a priority, but are unable to reach you telephonically to discuss the matter directly with you.
Please kindly call Mr Francois Olivier at our HQ on *** at your earliest convenience.
We await your kind response to our attempts to reach you offline via email or telephonically.
I assure you of my personalised service at all times.
Kind Regards
Samantha Brand
Communications Manager
Mayfair Gearbox (Pty) Ltd
***
WITHOUT PREJUDICE"
Dear Mr. Niemand
Sir, we have consistently addressed your complaint with you directly offline as well as with the OE supplier your matter relates to.
We are confident that our one on one communication with you has detailed the situation and made clear our companies concerns regarding your vehicle. The warranty issue has been addressed with the relevant personnel at the respective OE supplier. Please revert to them directly in this regard.
We hereby view this matter as resolved however our management are happy to meet with you personally to discuss your vehicle however we would advise; and hope that you will respect; that our company will no longer engage with any further online communication with you; as the matter is complex; your post does not reflect the facts as they are and requires a one on one meeting if you so require. We are open to accommodating such should you wish to pursue this course of action.
We await your kind feedback offline via email or telephonically.
Kind Regards
Samantha Brand, Communications Manager
Mayfair Gearbox (Pty) Ltd, ***
WITHOUT PREJUDICE"
Dear Mr. Niemand
Sir, we have consistently addressed your complaint with you directly offline as well as with the OE supplier your matter relates to.
We are confident that our one on one communication with you has detailed the situation and made clear our companies concerns regarding your vehicle. The warranty issue has been addressed with the relevant personnel at the respective OE supplier. Please revert to them directly in this regard.
We hereby view this matter as resolved however our management are happy to meet with you personally to discuss your vehicle however we would advise; and hope that you will respect; that our company will no longer engage with any further online communication with you; as the matter is complex; your post does not reflect the facts as they are and requires a one on one meeting if you so require. We are open to accommodating such should you wish to pursue this course of action.
We await your kind feedback offline via email or telephonically.
Kind Regards
Samantha Brand, Communications Manager
Mayfair Gearbox (Pty) Ltd, ***