VV
Victor V
1 reviews | Active since Jan 2020
10 Jan 2020, 18:31
Poor service
I took my car to Mayfair gearbox in Booysen in September 2019. It's now Jan 2020 and am being sent from pillar to post. They gave me back my car in December and it was leaking engine oil. I took it back and till today they do not seem to know what the issue is after I paid them R35000. Their management keep promising to call me back but they never do. I have spoken to Bongi, Deon, Samantha the list is endless but no help at all. What a pathetic company this is
Helpful (0)
Replies (1)0
Replies (1)
Mayfair Gearbox Nationwide's replyOfficial
10 Jan 2020, 19:17Good evening Victor
As telephonically discussed Sir, we apologise for any inconvenience we have caused you this week and the unnecessary distress. Francois Olivier, our Training and Technical Quality Manager will call you in the morning with a solution as I have escalated the matter to executive management.
I assure you that Francois and I will assist you and do our utmost to resolve the matter as a priority.
Thank you for taking my call. Enjoy your evening.
I assure you of my personalised service at all times.
Kind Regards Samantha
As telephonically discussed Sir, we apologise for any inconvenience we have caused you this week and the unnecessary distress. Francois Olivier, our Training and Technical Quality Manager will call you in the morning with a solution as I have escalated the matter to executive management.
I assure you that Francois and I will assist you and do our utmost to resolve the matter as a priority.
Thank you for taking my call. Enjoy your evening.
I assure you of my personalised service at all times.
Kind Regards Samantha
Mayfair Gearbox Nationwide's reply10 Jan 2020, 19:17
Official
Good evening Victor
As telephonically discussed Sir, we apologise for any inconvenience we have caused you this week and the unnecessary distress. Francois Olivier, our Training and Technical Quality Manager will call you in the morning with a solution as I have escalated the matter to executive management.
I assure you that Francois and I will assist you and do our utmost to resolve the matter as a priority.
Thank you for taking my call. Enjoy your evening.
I assure you of my personalised service at all times.
Kind Regards Samantha
As telephonically discussed Sir, we apologise for any inconvenience we have caused you this week and the unnecessary distress. Francois Olivier, our Training and Technical Quality Manager will call you in the morning with a solution as I have escalated the matter to executive management.
I assure you that Francois and I will assist you and do our utmost to resolve the matter as a priority.
Thank you for taking my call. Enjoy your evening.
I assure you of my personalised service at all times.
Kind Regards Samantha