JCGj
John Cecil Griffiths john

1 reviews | Active since Jan 2026

02 Apr 2022, 10:49

Poor service

Do not believe any delivery date promised by Mayfair!!!! Repairs took more than twice as long as quoted with various delays and excuses in between (like taking 3 days to transport the gearbox from the Johannesburg facility to the Pretoria branch), and 3 days after I got the vehicle back there was a component failure. On the positive side, they did come out to investigate very quickly. But the subsequent repair has again been delayed. You get no feedback on progress or problems and have to constantly call to find out what the status is. Fortunately I didn't pay a deposit plus am waiting for an invoice before paying, and have told them if my car is not rectified, I am renting a car at their expense (deducted from the payment which I am still to make). I am still to evaluate the quality of the workmanship relating to the rebuild of the gearbox.

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