Not reliable at all
Took my car for gearbox problems. The car has been with them for almost 2 months now. All they keep on telling me is " we are busy putting in the gears and we will test it" . For 2 months they have been replacing the parts and busy testing. Am so disappointed at their service. They will promise to get back to you. Come Friday they all running home forgetting about their clients. I am without a car because of their snail pace service. It's not like they are building the car from scratch. They seem not to care about their clients needs. Annoyed and disappointed at their treatment. Pathetic!
Good day Mr. Morafo-Zulu
We acknowledge receipt of your complaint, I administer the Hello Peter posts for Mayfair Gearbox (Pty) Ltd and am responding to your post. I have taken cognizance of your complaint and have initiated an investigation into your complaint and awaiting feedback from senior management on this matter.
Sir, at Mayfair Gearbox we ensure that complaints are handled efficiently and effectively and, wherever possible, resolved to the customer’s satisfaction. I will respond to you via your email address once I have the facts at hand in terms of your vehicle and the current status thereof.
Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards Samantha Brand, Communications Manager
Mayfair Gearbox Group SA, ***
Good day Mr. Morafo-Zulu
We acknowledge receipt of your complaint, I administer the Hello Peter posts for Mayfair Gearbox (Pty) Ltd and am responding to your post. I have taken cognizance of your complaint and have initiated an investigation into your complaint and awaiting feedback from senior management on this matter.
Sir, at Mayfair Gearbox we ensure that complaints are handled efficiently and effectively and, wherever possible, resolved to the customer’s satisfaction. I will respond to you via your email address once I have the facts at hand in terms of your vehicle and the current status thereof.
Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards Samantha Brand, Communications Manager
Mayfair Gearbox Group SA, ***