My worst customer experience to date.

It is with the heaviest of hearts that I have to write such a bad review however I feel that I have been left with no option. I booked My car into Mayfair gearboxes in Mayfair Johannesburg on the 26th of May. Today is the 8th of July and still do not have a clear indication of when the car will be fixed after the full amount quoted was paid on the 7th of June. Now I find myself having to make constant follow ups via email, calls and goal posts keep being shifted. Numerous false promises made that my car is worked on and that it should be done on a specific days and When the day comes it’s radio silence from Claudia Abrahams. My biggest disappointment is that my there was never an effort made to manage my expectations, give hypothetical examples of how long this should take what kind of parts are needed from which parts of the world they might have to be sourced. All these were told to me when I called in to follow up after feedback was not given as promised . I have now been without a car for over 40 days and still not sure when I will receive my car after having paid in full for the quoted work.