SK
Shahied K
1 reviews | Active since Jul 2019
14 Jul 2019, 07:18
Mr kenny
Hi I just had a bad experience with mayfair gearbox nationwide I took my tiptronic gearbox in so that they can give me a quotation to fix it and the quotation amount was out of this world 40k to fix the garbox and the only thing that was wrong it was not selecting the gar when the garbox get I am trying to get back my box from feb now they say that they can not find my box please advise wat can I do to get back my box
Helpful (0)
Replies (2)0
Replies (2)
Mayfair Gearbox Nationwide's replyOfficial
15 Jul 2019, 09:22Good morning Kenny We acknowledge receipt of your complaint Sir. We would like the opportunity to investigate the matter fully. Your complaint has been escalated for investigation to the General Manger of the Automatic Division, who will investigate and consider your complaint properly. We want to resolve your concern as quickly and fairly as possible and will keep you informed. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9. I assure you of my personalised attention at all times. Kind Regards Samantha Brand Communications Manager Mayfair Gearbox Group SA ***
Mayfair Gearbox Nationwide's reply15 Jul 2019, 09:22
Official
Good morning Kenny We acknowledge receipt of your complaint Sir. We would like the opportunity to investigate the matter fully. Your complaint has been escalated for investigation to the General Manger of the Automatic Division, who will investigate and consider your complaint properly. We want to resolve your concern as quickly and fairly as possible and will keep you informed. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9. I assure you of my personalised attention at all times. Kind Regards Samantha Brand Communications Manager Mayfair Gearbox Group SA ***
Mayfair Gearbox Nationwide's replyOfficial
16 Jul 2019, 10:10Good morning Kenny Please kindly be advised that your unit will be ready for collection on Friday, 19th July 2019 as discussed with Deon De Wet from our Automatic Division. I reiterate your discussion with Deon, that the unit to be collected on Friday is a stripped unit and not a re-assembled unit. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9. I assure you of my personalised attention at all times. Kind Regards Samantha Brand Communications Manager Mayfair Gearbox Group SA ***
Mayfair Gearbox Nationwide's reply16 Jul 2019, 10:10
Official
Good morning Kenny Please kindly be advised that your unit will be ready for collection on Friday, 19th July 2019 as discussed with Deon De Wet from our Automatic Division. I reiterate your discussion with Deon, that the unit to be collected on Friday is a stripped unit and not a re-assembled unit. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9. I assure you of my personalised attention at all times. Kind Regards Samantha Brand Communications Manager Mayfair Gearbox Group SA ***