DS
Douglas S

1 reviews | Active since Nov 2018

19 Feb 2024, 15:40

Mayfair Gearbox Nationwide

Terrible non existent service from Mayfair gearbox. After my vehicle went to them starting in Silverton branch delivered 6 Oct 2023 sending the car back wards and forwards for a newly rebuild gearbox (automatic) in Selby. I saw the car in Selby workshop after 2 months that they could not fix the problem of juddering when foot on the brake at robot and not changing back to the correct gear when overtaking. When i eventually got it back 19 Jan 2024 !! from a Mitsubishi dealer where it was delivered for a faulty ABS light, i test drove it for the first time and the A/THEAT dash light came on. Open the bonnet to find a aftermarket little cooler *****ed on through the main radiator. Back to Selby Mayfair12 Feb 2024, by Friday 16 Feb I go personally as it is just impossible to speak to the Manager team leader to find out where the original radiator is. I was promised it will be there on Monday 19 Feb and they will keep me posted as i have to arrange transport while they are trying to fix the problem that i paid R52 000,00 for

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Replies (3)
DS
Douglas S's update20 Feb 2024, 21:18
Reviewer Update
Tuesday 20 Feb 2024, send e mail to senior Manager at Mayfair Gearbox Nationwide at 12H44 at 13H20 by some miracle team leader Pieter from Selby phoned to say that original transmission cooler will be fitted tested and ready by Friday 23 Feb 2024
DS
Douglas S's update22 Feb 2024, 11:57
Reviewer Update
Wednesday 22 Feb 2023 phoned to find out if my car will indeed be ready Friday 23 Feb, just to be told that they (Mayfair Gearbox National Selby ) are waiting for a bracket to fit the cooler. Really ???
DS
Douglas S's update22 Feb 2024, 11:58
Reviewer Update
How does a company like Mayfair Gearbox National get a 5 star rating from RMI ???