JT
John T
1 reviews | Active since Feb 2020
19 Feb 2020, 22:21
Mayfair Gearbox Damages high cost Vehicle
They smashed my immaculate SL65 front vendor whilst I left it there for inspection . They agree to have it repaired at merc approved body shop. Aluminum fender So they take it to a backyard shop just pastes body filler on fender terrible job and then they damaged the mag I just had refurbished. They deny everything and I try to call woman who took pictures when I booked it in, suddenly she is no longer at the branch. Shoddy service shady dealings a big no no if you value your car
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Replies (1)Mayfair Gearbox Nationwide's replyOfficial
20 Feb 2020, 13:36Good morning John
I have read your post with concern. I have asked Vysakh Ramachandran, our Quality & Training Manager, to call you personally, as you do not identify the division you are reporting in your post. Please kindly advise Vysakh of the details so that he and I can investigate the matter and come back to you with a solution.
We sincerely apologise for any unfortunate experience you have had to date.
We sincerely apologise for any unfortunate experience you have had to date.
Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +***2.
I assure you of my personalised attention at all times.
Kind Regards
Samantha Brand
Communications Manager
Mayfair Gearbox Group
Mayfair Gearbox Nationwide's reply20 Feb 2020, 13:36
Official
Good morning John
I have read your post with concern. I have asked Vysakh Ramachandran, our Quality & Training Manager, to call you personally, as you do not identify the division you are reporting in your post. Please kindly advise Vysakh of the details so that he and I can investigate the matter and come back to you with a solution.
We sincerely apologise for any unfortunate experience you have had to date.
We sincerely apologise for any unfortunate experience you have had to date.
Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +***2.
I assure you of my personalised attention at all times.
Kind Regards
Samantha Brand
Communications Manager
Mayfair Gearbox Group
