JT
John T

1 reviews | Active since Feb 2020

19 Feb 2020, 22:21

Mayfair Gearbox Damages high cost Vehicle

They smashed my immaculate SL65 front vendor whilst I left it there for inspection . They agree to have it repaired at merc approved body shop. Aluminum fender So they take it to a backyard shop just pastes body filler on fender terrible job and then they damaged the mag I just had refurbished. They deny everything and I try to call woman who took pictures when I booked it in, suddenly she is no longer at the branch. Shoddy service shady dealings a big no no if you value your car

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Replies (1)
Mayfair Gearbox Nationwide
Mayfair Gearbox Nationwide's reply20 Feb 2020, 13:36
Official
Good morning John

I have read your post with concern. I have asked Vysakh Ramachandran, our Quality & Training Manager, to call you personally, as you do not identify the division you are reporting in your post. Please kindly advise Vysakh of the details so that he and I can investigate the matter and come back to you with a solution.
 
We sincerely apologise for any unfortunate experience you have had to date.  

Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +***2. 

I assure you of my personalised attention at all times.

Kind Regards

Samantha Brand
Communications Manager
Mayfair Gearbox Group