RK
Rudzani K

1 reviews | Active since Feb 2015

22 May 2018, 12:45

Great Service

Very good service, always kept in touch regarding the processing of my claim from the insurance, something which Ford failed to do and it led to my claim being rejected at first but mayfair gearbox took control and everything worked out, even after ford lost some of my car parts , mayfair gearbox replaced them at no extra cost.

Thanks Too this two individuals at the Manual division in selby 88 Earp Street. Sharon and Candice for their super service

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Replies (2)
Mayfair Gearbox Nationwide
Mayfair Gearbox Nationwide's reply22 May 2018, 15:32
Official

Good morning / Afternoon Rudzani,

Thank you for the compliment.

Kind regards

Mayfair Gearbox

Mayfair Gearbox Nationwide
Mayfair Gearbox Nationwide's reply22 May 2018, 17:02
Official

Dear Rudzani

On behalf of Mayfair Gearbox, I would like to thank you for the wonderful review you posted about our Manual Division, their team and the special mention of Sharon and Candise.. They are a great team and their commitment to customer service excellence is our standard.

At Mayfair Gearbox we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing this right. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.

Thank You Very Much For Your Valuable Feedback. This helps and motivates us to do even better which is in line with our mission statement "First Time Right".

Have a splendid day further. I look forward to hearing from you. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +76 ***.

I assure you of my personalised attention at all times.

Kind Regards

Samantha Brand, Communications Manager, Mayfair Gearbox Group SA

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