LvdW
Leon van der Westhuizen
1 reviews | Active since Mar 2019
28 Mar 2019, 14:06
Gearbox Gurus
I recently had Mayfair Gearbox repair the automatic gearbox on my Hyundai ix35 AWD and was most impressed with the efficiency and professionalism displayed by the Mayfair Gearbox Team. I was most impressed with the quality of work given the complexity of the job and the damage of the gearbox to start with. My service advisor was Delena Manuel who kept me appraised every step of the process. I also dealt with Steven in the workshop who’s ability to deliver his wealth of understanding and technology in layman terms helped a great deal and I commend the Mayfair Gearbox team at Selby for their dedication to customer service.
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Replies (3)
Mayfair Gearbox Nationwide's replyOfficial
28 Mar 2019, 15:25Good afternoon Leon Thank you very much for your excellent review and five star rating. We are very proud of Delena and Steven. They are true Mayfair Gearbox Ambassadors for our ethos of "First Time Right". We know that our valued employees are the heart of our business and we will ensure that Delena and Steven are recognised and rewarded for their outstanding customer excellence.
Our Selby Automatic Division Team are committed to our company standard of the full Customer Experience and we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward.
We really appreciate you taking the time to let us know we're doing this Right. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Our Selby Automatic Division Team are committed to our company standard of the full Customer Experience and we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward.
We really appreciate you taking the time to let us know we're doing this Right. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Mayfair Gearbox Nationwide's reply28 Mar 2019, 15:25
Official
Good afternoon Leon Thank you very much for your excellent review and five star rating. We are very proud of Delena and Steven. They are true Mayfair Gearbox Ambassadors for our ethos of "First Time Right". We know that our valued employees are the heart of our business and we will ensure that Delena and Steven are recognised and rewarded for their outstanding customer excellence.
Our Selby Automatic Division Team are committed to our company standard of the full Customer Experience and we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward.
We really appreciate you taking the time to let us know we're doing this Right. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Our Selby Automatic Division Team are committed to our company standard of the full Customer Experience and we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward.
We really appreciate you taking the time to let us know we're doing this Right. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
LvdW
Leon van der Westhuizen's updateReviewer Update
30 Mar 2019, 17:37Thank you Samantha. Keep up the good work and strive to better even your good standards.
LvdW
Leon van der Westhuizen's update30 Mar 2019, 17:37
Reviewer Update
Thank you Samantha. Keep up the good work and strive to better even your good standards.
Mayfair Gearbox Nationwide's replyOfficial
01 Apr 2019, 08:11Thank you Leon. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Mayfair Gearbox Nationwide's reply01 Apr 2019, 08:11
Official
Thank you Leon. We look forward to serving you in the future and welcoming you back to Mayfair Gearbox.
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Have a splendid day further. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***