DO NOT USE THIS COMPANY

I took my DSG vehicle into MGD as my gearbox only selected odd gears. The service received was **********. I had spoken to Tyrone before taking my vehicle in for a for a quotation on a clutch and megatronics of which i received. It took four days to do a diagnostic . I then received a quote( one of six different ones) over 50k without stripping the vehicle-including a seal kit for 10k and R200 for testing even thou the vehicle had half a tank of fuel. Im told this was for a year guarantee on the work provided(all work has a 1 year guarantee according to the website but i need to pay extra to have this) I also told them i want OEM parts fitted to which i was told no aftermarket parts are fitted.(And i payed accordingly as i had two options Aftermarket and OEM.all part fitted were aftermarket chinese parts) To cut the story short the told the warranty company (which only covered 12k) that the gearbox was not selecting any gears and that the mechatronic unit is damaged and needs to be replaced.It then took two weeks to strip the vehicle and another week for assessment to which i received another quote again of over 50k which included a flywheel replacement?(also damage to flywheel as told by MGD staff was also contradicting) according to MGD the warranty company had given this instruction( according to the warranty company this was not the case and the knew nothing of this) I began asking questions and received very contradicting answers from different staff members. I had asked for the diagnostic printout of which received had the incorrect KM readings,incorrect model of vehicle incorrect dates incorrect registration. I requested photos of the damaged (flywheel) parts of which i received only of the clutch (which i knew was damaged). The car was already there and stripped so i gave MGD benefit of doubt and allowed them to continue with repairs on the basis all repairs are to be recorded via photo for verification of fitment and of oem parts- of which nothing was taken or recieved( excuse oh we were too busy and forgot). When i eventually received my vehicle 7 weeks later-there was damage to my paintwork,rims,interior ,wheel alignment , steering wheel completely out of alignment and the clutch fitted was slipping. When talking to the gm i was basically told that a LUK clutch was fitted(AFTERMARKET CHINESE PART NUMBER)An aftermarket flywheel was fitted "but its like OEM" but not OEM and charged more than the OEM part from the agents??? i sent the vehicle back and i was told there is nothing wrong??(DSG vehicle rolling back and gearbox making terrible noise) . Another 3 weeks to resolve the problems found when the vehicle was returned steering still out of alignment,gear selector surround still loose or broken and airbag error light to which i'm told this was also there when the vehicle came in. Every time (now fourth time back) i get it back with new damage or problem.

There is too much information to highlight here in terms of the seriously lacking service received from these ppl.

DO NOT SUPPORT THESE PPL,THEY ARE DISHONEST ****** WHO DO NOT LOOK AFTER YOUR VEHICLE LIE ABOUT REPAIRS REQUIRED & LIE ABOUT REPAIRS PERFORMED. There was little to no feedback during the time that my vehicle was with them. I had no problem paying for the promised service but what i payed for was not received.