KV
Khanyiso V

1 reviews | Active since Jul 2020

06 Jul 2020, 14:05

Dissatisfied Customer.

After keeping my car for a month the repair work done was poor. The reverse gear is stiff to disangage. Shifting from gear 1 to 2 is also stiff and has a clanging sound. Moreover, when I went to pick up the car my battery was missing. They started by saying my battery is faulty I needed to replace it. Upon checking it I found that it was not my battery that they now installed in my car. Luckily I had a receipt for my battery's warranty. They went and bought another battery.

M-Sure suggetsed I take my car to Mayfair for repairs; I think they should reconsider having them in thier list.

0
Replies (2)
Mayfair Gearbox Nationwide
Mayfair Gearbox Nationwide's reply06 Jul 2020, 14:11
Official
Good day Mr Vonco 

I am really sorry to hear about the services you received from our branch. And would like to apologize on their behalf, can I ask you to please e-mail me all your details so that I can take this up with my branch please. You can send it to *** I am the Customer Care Manager for Mayfair Gearbox, my contact number is ***, Once again apologies for the poor service you received please send me the information so that I can see what I can do to get this sorted out for you. Regards Hennie Johnsen 
Mayfair Gearbox Nationwide
Mayfair Gearbox Nationwide's reply06 Jul 2020, 14:22
Official
Good day Mr Vonco I will send them to you via E-mail.