1 reviews | Active since Jan 2013
Bad publicity on Hello Peter
I have made arrangements to take my car in for a diagnosis of the gearbox at Mayfair Gearbox and I have decided not to proceed. Judging from the number of complaints ranging from bad service to ****** parts from customer's gearbox's to a 4 month waiting period, I wont get involved with this company.
Without Prejudice’
Good morning Mahesh
It is with concern that we read your comment posted on the Hello Peter platform. We would like to state for the record that Mayfair Gearbox service thousands of gearboxes every year and Hello Peter is a subjective platform where a minority of people air their complaints based on their account of events only. Often on our immediate investigation and response both telephonically, via email and on Hello Peter, we resolve the customer’s concern or rectify the mis-representation of our company on this media platform.
At Mayfair Gearbox we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward. Mayfair Gearbox invite you to use our services at any time and we invite you to test our service for yourself. We look forward to serving you in the future.
Have a splendid day further. I look forward to hearing from you. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +76 ***.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA, ***
Without Prejudice’
Good morning Mahesh
It is with concern that we read your comment posted on the Hello Peter platform. We would like to state for the record that Mayfair Gearbox service thousands of gearboxes every year and Hello Peter is a subjective platform where a minority of people air their complaints based on their account of events only. Often on our immediate investigation and response both telephonically, via email and on Hello Peter, we resolve the customer’s concern or rectify the mis-representation of our company on this media platform.
At Mayfair Gearbox we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward. Mayfair Gearbox invite you to use our services at any time and we invite you to test our service for yourself. We look forward to serving you in the future.
Have a splendid day further. I look forward to hearing from you. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +76 ***.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA, ***
Good morning Mahesh
On behalf of Mayfair Gearbox, I would like to thank you for changing your review rating to 5 stars.
I am delighted that we resolved your concerns and ensured that you received the best possible service. We strive to provide the best service possible, with the highest regards to quality, customer safety and satisfaction. At Mayfair Gearbox we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward.
Thank You Very Much For Your Rating Conversion. This helps and motivates us to do even better which is in line with our mission statement "First Time Right".
We look forward to serving you in the future and welcoming you back to Mayfair Gearbox. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +76 ***.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***
Good morning Mahesh
On behalf of Mayfair Gearbox, I would like to thank you for changing your review rating to 5 stars.
I am delighted that we resolved your concerns and ensured that you received the best possible service. We strive to provide the best service possible, with the highest regards to quality, customer safety and satisfaction. At Mayfair Gearbox we constantly ensure that we provide the best possible service to our customers and their satisfaction is our reward.
Thank You Very Much For Your Rating Conversion. This helps and motivates us to do even better which is in line with our mission statement "First Time Right".
We look forward to serving you in the future and welcoming you back to Mayfair Gearbox. Please do not hesitate to contact me at anytime if I can be of further assistance on +***9 or +76 ***.
I assure you of my personalised attention at all times.
Kind Regards, Samantha Brand, Communications Manager
Mayfair Gearbox Group SA
***