1 reviews | Active since Jan 2017
Unreliable and unprofessional
<p>I was promised by my consultant as well as the manufacturers that my order would be ready for installation on 26th June. I was then advised days later that there was a miscommunication. How on earth does one get that right? It also stated on my invoice that it was a red dot order and that it takes 10 - 14 working days (bare in mind this deal was made 9th June).</p> <p> </p> <p>On 4th July I was told they are coming 9am for installation. I had all my other clients waiting so that they can install their things right after maxidor. To my disappointment they only arrived after 1pm, so I had to chase away my clients yet again. Maxidor did not even finish the job on the 4th. Leaving the 5th an entire day they dont bother pitching to finish for because they have other commitments. Twice I, as well as my clients, have had to wait on their behalf because of other commitments. Am I (a client) not a priority? Why must my business be jeopardized because of your staffs INCOMPETANCE?</p> <p> </p> <p>I am utterly shocked at the backchat I have received both from installers, and my consultant, Chris Bock.</p>
Dear Valued Client
Thank you for your feedback. Your query has been handed over to our National Service Manager who will investigate and give you feedback.
Please accept our sincerest apologies for the inconvenience caused.
Kind Regards
Maxidor SA
Dear Valued Client
Thank you for your feedback. Your query has been handed over to our National Service Manager who will investigate and give you feedback.
Please accept our sincerest apologies for the inconvenience caused.
Kind Regards
Maxidor SA
Dear Valued Client
Thank you for your feedback. Your query has been handed over to our National Service Manager who will investigate and give you feedback.
Please accept our sincerest apologies for the inconvenience caused.
Kind Regards
Maxidor SA
Dear Valued Client
Thank you for your feedback. Your query has been handed over to our National Service Manager who will investigate and give you feedback.
Please accept our sincerest apologies for the inconvenience caused.
Kind Regards
Maxidor SA
