Shocking service

I wouldn't recommend anyone in Cape Town uses Maxidor to install any security related fitting. I had burglar bars made by Maxidor years ago, service was good. But now Oct /Nov 2020 I had to remove the bars to have new windows installed, plus 3 new burglar bars installed.To date 17.12.2020 after numerous phone calls ,complaints and e mails the 3 new bars were finally fitted and the old bars partially fitted badly by a non Maxidor installer who wasn't sure what he was doing. I am told nearly the whole of the Cape Town branch resigned ,fed up with Maxidor, hence no service in Cape Town. I now receive an e mail telling me they will only contact me next year. In the meantime my house is not secure.