Shocking after sales customer service

I had R32 000 worth of security gates installed on the 25th November as part of home renovations. Two of the gates were not installed properly and the very same day this was reported to the consultant that we dealt with. Two weeks later we are still waiting for these to be fixed and repaired as they did a rushed job of trying to get them all done in one afternoon and as such did a shoddy job of the last two. We have made numerous calls pleading with them to come and sort this out including talking to Pam the after sales manager who promised it would have been sorted out by the 2 December. It's now the 6th of December more than two weeks later and this has still not been sorted. Exceptionally poor shocking after sales service. I would not recommend anyone who is considering using Maxidor to use them. Their after sales service is really bad.