1 reviews | Active since Jul 2015
Pathetic service and attitude - AVOID.
After 2-weeks of attempting to get a quote from apparently their only fencing consultant in the Western Cape, Quentin Assure, and during which time the consultant in question was reluctant to accommodate me in terms of times and availability, I escalated the matter to the call-centre.<br> <br> This then got the regional manager, Mr Biscombe involved. At this point I was hopeful that things would improve.<br> <br> Unfortunately what followed was more broken promises and frustrations for me - specifically the missing of appointments, not returning calls, not calling when arriving for appointments and not sending requested information. <br> <br> If this is the service that I experienced during the Maxidor sales process, I shudder to imagine what the experience would be like once the deal is signed.<br> <br> AVOID.
Thank you for sending through your concerns.
Our Regional Manager in Cape Town has contacted you and your query has been resolved.
Please accept our sincerest apologies for the frustration caused.
Take Care!
Kind Regards
Maxidor SA
Thank you for sending through your concerns.
Our Regional Manager in Cape Town has contacted you and your query has been resolved.
Please accept our sincerest apologies for the frustration caused.
Take Care!
Kind Regards
Maxidor SA
