Non Existant Service - Maxidor

Having placed a confirmed order, which was settled in full, on 28 September 2020, I am, as at 20 October 2020, still waiting for confirmation of the installation of the purchased security products. All quotes clearly state that delivery will take place between 7 and 10 working days. This would indicate that installation should have taken place between 7 and 12 October 2020. In the absence of any communication from Maxidor, a telephonic approach was made to the listed contact number on 19 October 2020. Despite an undertaking to investigate and to revert, no response has been forthcoming.