PvdM
Peter van der Merwe

1 reviews | Active since May 2009

06 Oct 2015, 12:08

Nearly 6 months and job not complete

17/04/15 - Ordered and paid in Full for a curtain style roller shutter with motor for open carport a curtain style roller shutter with motor for front pedestrian door.<br> <br> 04/08/15 sent following email...<br> Please advise when order 516*** is going to be completed. It's now been nearly 4 months and the following is still outstanding...<br> <br> Supply and installation of Curtain style roller shutter with motor on main entrance door<br> Cover for motor on garage door which was not supp**** on initial installation, This motor was just left to the elements and I had to fashion my own cover to avoid damage from the rain!!<br> <br> 26/08/15 sent following email<br> I have received no further info aside from the below email you sent to head office?<br> <br> I'm sure you can understand it's getting a little frustrating 4 months and counting<br> <br> 02/09/15 sent following<br> Still no feedback from you. Do I need to request a refund or take legal action to get any sort of response?<br> <br> 06/10/15 It is now nearly 6 month and I still have 2 motors without covers left to the elements and the one cant even be used as it cant be connected without a cover for the battery which hasn't been supp****<br> <br> communication is non existent!!<br> <br>

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Replies (1)
Maxidor
Maxidor's reply11 Nov 2015, 09:31
Official
Hello tribalzone,

Thank you for sending through your query.

Our Durban Branch has been in contact with you and has arranged for all your outstanding work to be completed.

Please accept our sincerest apologies for the inconvenience caused and should you have any further queries please contact our National Service Manager on *** or email ***

Take Care!

Kind Regards
Maxidor SA