1 reviews | Active since Mar 2017

14 Mar 2017, 15:04

MOST USELESS SERVICE EVER IMAGINABLE

<p>I have Spent over R100 000 on Security Gates with this USELESS MAXIDOR. The instalations was done lime a Dogs breakfast and are coming out the wall. Gates don't line up and can't be locked. I have phoned and asked on numerous occasions for someone to call me back so we can have this sorted but to no avail. Yesterday the 13th of March someone by the name of Ron or Ronald phoned me back eventually and said they would be here on the morning of the 14th March 2017 at 9am........</p> <p>10 am then 11am and 12pm came and went.......after making NUMEROUS phone calls to Ron on his cell and landlines and sending SMS's which was NEVER ANSWERED or returned my wife got hold of his Supervisor VERON.......just as useless a Caracter as he Promised to give me a call which 4 hours later I am still waiting for. </p> <p>Next minute I receive a call from Ron to apologise and Promised to sort it out as he does NOT know what is going on and will come back to me within 5 minutes with feedback.......</p> <p>An Hour later still No Call then I phoned him which he did NOT answer so I send another SMS......</p> <p>He called me back at exactly 1:40pm and said he will send somebody to my residence now......</p> <p>Somebody eventually arrived at 3pm after Fighting with Ron all day.......why do we have to fight to get Service from a Company that is suppose to have a Good Reputation......</p> <p>They take your Money Very Quickly</p> <p>I asked him why I had to fight with him and Veron all day just to get MAXIDOR to Adhere to an Appointment They had made with me to which he had NO ANSWER.........</p> <p>PLEASE DO NOT USE THIS COMPANY MAXIDOR FOR YOUR SECURITY NEEDS AS THEY ARE USELESS AND THERE WORKMANSHIP IS POOR AT BEST........</p> <p>THIS POST WILL BE PUT ON VARIOUS SOCIAL MEDIA PLATFORMS AS WELL TODAY.</p> <p> </p>

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Replies (3)
Maxidor
Maxidor's reply14 Mar 2017, 15:35
Official

Dear Valued Client

Thank you for your feedback.

Your query has been handed over to our National Service Manager who will be contacting you shortly.

Please accept our sincerest apologies for the inconvenience caused.

Kind Regards
Maxidor SA

Best regards,

Maxidor
Maxidor's reply14 Mar 2017, 15:35
Official

Dear Valued Client

Thank you for your feedback.

Your query has been handed over to our National Service Manager who will be contacting you shortly.

Please accept our sincerest apologies for the inconvenience caused.

Kind Regards
Maxidor SA

Best regards,

's update14 Mar 2017, 17:13
Reviewer Update

UPDATE...

COO from MAXIDOR just phoned me from Headoffice in Jhb and Appologised on their useless staffs behalf and said he will make work of it.....Let's hope something gets done about the Staff here at their New Germany Branch...