Maxidor SHOCKING Service

I had a gate installed a year ago and, despite me informing the installers that the installation was not done correctly, they told me that the gate would "loosen up" and work correctly after a few days.

Despite this, the gate remained stiff to open and close. I contacted Maxidor and they agreed to come out and fix it. They sent out installers who did a shocking job, leaving a massive gap at the bottom of the door. I contacted Maxidor several times and sent several emails and even pictures.

I finally received a response a few weeks ago telling me that they would send installers on the Friday. I especially arranged to be home at the agreed upon time. No one bothered to show up. I have since not been contacted by Maxidor. I have tried phoning them and have sent numerous emails, all of which have been ignored. The sales people are so quick to promise you exceptional security and service but then they COULD NOT CARE ABOUT THE CUSTOMER at all. The servive received from Maxidor is absolutely shocking.