LM
Lindokuhle M

1 reviews | Active since May 2017

16 May 2017, 11:15

Maxidor Johannesburg South

<p>I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from Maxidor. Unfortunately, I can’t help but submit this complaint hoping for a fast and adequate resolution. I paid for my Maxidor on 04 April 2017 and I was promised by Lisa that my buglar will be installed after 10 – 15. We are now on day 44 and I am still waiting for Lisa to contact me. I called her countless times and she is not even answering or returning my calls. The last time we spoke she promised to get a guy by the name of Vincent to call me (they are both working at Maxidor, Johannesburg South) until today (16 may 2017) I am still waiting for a call and I don’t know what is going on with my order, Lisa is ignoring my calls.</p> <p>Lisa from Maxidor, Johannesburg South. I hope you agree with me that this is not acceptable under any circumstances. I trust that you will deal with this issue in a top urgent fashion. I also trust that you will take the necessary protections to prevent such incidents in the future. </p>

0
Replies (2)
Maxidor
Maxidor's reply16 May 2017, 11:41
Official

Dear Valued Client

Thank you for your feedback.

Your Query has been handed over to the National Service Manager to investigate and we will provide feedback as soon as possible.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards
Maxidor SA

LM
Lindokuhle M's update16 May 2017, 12:37
Reviewer Update

Please note that i do not want the buglar anymore. I want a refund.