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Colin S

1 reviews | Active since Apr 2018

14 May 2021, 09:17

Maxidor, do not deserve one star

I paid, in full, for my new security gates on March 23. Today, May 14, 53 days later, still no feedback to when Maxidor will be installing my security gate. I called, no response, I emailed, no response. Please help.

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Replies (5)
Maxidor
Maxidor's reply14 May 2021, 09:20
Official
Dear Colin,

Thank you for your valued feedback.
We will be in contact with you regarding your matter.

Please accept our sincerest apologies and inconveniences caused.

Kind Regards,
Maxidor SA 
CS
Colin S's update14 May 2021, 10:33
Reviewer Update
Dear Reziah,
Thank you for your prompt reply and subsequent email regarding installation.
I will respond again after completion of installation.
Kind regards
Colin
Maxidor
Maxidor's reply14 May 2021, 12:41
Official
Dear Colin,

Thank you for your valued feedback.
We will provide you with a status update and ensure you are kept informed. 

Kind Regards,
Maxidor SA 
CS
Colin S's update24 May 2021, 08:41
Reviewer Update
Good day Reziah,

Thank you, the sliding gate was installed on Friday May 20.
To avoid this unpleasant experience, your employees need to be honest and respond and if not, they need to be held accountable for there actions.

Kind regards
Colin

Maxidor
Maxidor's reply24 May 2021, 09:20
Official
 Dear Colin,

Thank you for your valued feedback and response as well as the opportunity to have resolved the matter for you.

Kind Regards,
Maxidor SA