NK
Nish K

1 reviews | Active since Jun 2012

29 Mar 2021, 17:51

MAXIDOR, APATHETIC APPROACH TO CUSTOMER SERVICE

I have gotten appalling service from Maxidor. My order was paid for in full in Dec 2020 as they don't accept a deposit. I have gotten nothing but excuses from them as to why half the installation is yet to be completed. They measured incorrectly and was not able to put in a security gate. Promised to get a replacement but after that, silence. For weeks. Now the WhatsApp contact does not even bother to respond or acknowledge messages. Do yourself a favour and never do business with this company. Unfortunately less than one star is not possible.

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Replies (1)
Maxidor
Maxidor's reply30 Mar 2021, 09:10
Official
 Dear Nish K,

Thank you for your valued feedback.
We will be in contact with you regarding your matter.

Please accept our sincerest apologies and inconveniences caused.

Kind Regards,
Maxidor SA