Maxi nonsense!! Product falls apart in 3days.Terrible customer service, Zero care!

I had the worst experience with Maxidor. Despite paying in full before my buglers were fitted, they were did not deliver them on the promised date, let alone communicate with me to tell me. When I eventually called, I was told it's the factories fault. They eventually came Tuesday 09 October. On Friday morning ( 3 days later) the Riverts from the windows were falling off. I sent pictures to Craig the consultant I dealt with on Saturday who promised to sort it out. No communication from him until Monday afternoon when I called his office only to find out they did not know about this. They said someone would come and fix them today. I've been home the whole day waiting for them. At 15;00 I call and they do not know what I'm talking about at first and eventually they say they'll get back to me. I'm still waiting. Having paid R36 000 and sold a 5year warranty dream for something that fell apart in 3days makes me wonder how safe I am.