ML
MANDY L

1 reviews | Active since Feb 2015

08 Mar 2023, 14:41

DON'T waste your money on Maxidor

If I could give them a negative amount of stars I would. 😡

I purchased and had the "ultra" security gate installed at the end of December 2022 and I am not impressed at all!

Not only does the gate look CHEAP and poorly made but the after sales is atrocious.

Let me explain...

1. Yes, it is installed outside, within 5km of ocean 2. Yes, it is cleaned - not 2 a month but once a WEEK 3. Not even 2 months after installation, it is rusting EVERYWHERE (even the "cheap" security gates from Makro etc last much longer) 4. Tried calling sales rep (Mpho 073 ******6) several times with no answer 5. Messaged sales rep 6. Sales rep eventually messages back stating "you have warranty on the product". No further communication. 7. Called Umhlanga Branch office ***) - was told by lady (assume from previous discussions it was Charmaine?) she'd talk to rep & get back to me. I'm STILL WAITING 8. Tried messaging sales rep again. No answer.

Funny how everyone was immediately available and rep**** for quotes and when payment was paid (full payment was done, no "deposit first") but now I'm waiting weeks with no response.

I would NOT RECOMMEND MAXIDOR - you'd be better off with another product.

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