1 reviews | Active since Apr 2013
Disgusting Service
So my gate has been replaced twice and still it is rusting. When i called in to complain i was told by the manager in Cape Town that is a rude person that no nothing can get done and no it is not an inferior product etc..... I stated it is as it should not rust.
My other gate I have in the front of my house "Not By Maxidor" is 100% rust free,
So after some back and forth someone came out to take a look and took and take some pics. 5 weeks have gone by and when i called that person has left and the new person will call me. I am still waiting...
This is an disgrace that people cannot bother to call someone back and make a plan to solve a clients issues. I WILL NOT RECOMMEND ANYONE TO USE MAXIDOR EVER AGAIN DUE TO THE BAD SERVICE, RUDE MANAGER & ****TY SUPPORT.
Thanks
Thank you for your feedback. Our Customer Care Manager from Headoffice will contact you tomorrow to assist you further.
Please accept our sincerest apologies for the inconvenience caused
Kind Regards
Maxidor SA
Thank you for your feedback. Our Customer Care Manager from Headoffice will contact you tomorrow to assist you further.
Please accept our sincerest apologies for the inconvenience caused
Kind Regards
Maxidor SA
I GOT CALLED AND WAS MEANT TO OF BEEN CALLED AGAIN LAST WEEK AND STILL NO ONE BOTHERED TO CALL ME BACK.
DISGUSTING SERVICE AND SUPPORT. TIME TO LOG AN COMPLAINT AT THE CPA ABOUT THIS AS THIS IS VERY BAD SERVICE FROM AN MASSIVE COMPANY.
THANKS
I GOT CALLED AND WAS MEANT TO OF BEEN CALLED AGAIN LAST WEEK AND STILL NO ONE BOTHERED TO CALL ME BACK.
DISGUSTING SERVICE AND SUPPORT. TIME TO LOG AN COMPLAINT AT THE CPA ABOUT THIS AS THIS IS VERY BAD SERVICE FROM AN MASSIVE COMPANY.
THANKS
Thank you for your communication.
We apologise for your responses not being as speedy as you desire however based on communication made with you last week, we are working actively toward resolving this matter for you.
You will be contacted shortly by our Customer Care Manager.
Please accept our sincerest apologies for the inconvenience caused
Kind Regards
Maxidor SA
Thank you for your communication.
We apologise for your responses not being as speedy as you desire however based on communication made with you last week, we are working actively toward resolving this matter for you.
You will be contacted shortly by our Customer Care Manager.
Please accept our sincerest apologies for the inconvenience caused
Kind Regards
Maxidor SA