MO
Meryl O

1 reviews | Active since Aug 2013

02 Sept 2016, 16:34

Complaint: Poor service

<p>Following a house break in earlier this year, i not only decided to move but to ensure that my new house would have full security before i moved in.</p> <p>I got a quotation from Maxidor for installation of 2 expandable doors, 1 Burglar door and 9 windor burglar bars on the 04th of July 2016. Despite making full payment by the 14th July 2016. It is now over 7 weeks later and the work is yet to be completed. (ALB ********** 9, ALB ********** , ALB ********** 9)</p> <p><br />Maxidor claim's to give discounts but the amount of time I have wasted on the 3 incomplete installation dates and money as i have had to keep paying for accomodation elsewhere as i await completion of this work prior to my moving into the new house is unaccepatable.</p> <p>I regret not taking the quotations i got from Trellidor and Xpanda.</p> <p> For a company that claims the following on their website, </p> <p>"MAXIDOR SA (PTY) LTD</p> <p>Our business is marketing, sales, manufacturing, distribution and installation of custom safety and security solutions. An all-in-one offer comparable to no other!"</p> <p>I will definatley not be recommending them to anyone.</p>

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Replies (1)
Maxidor
Maxidor's reply05 Sept 2016, 08:13
Official

Dear Valued Client

Our National Service Manager has contacted you to assist you with your query. Please feel free to contact her directly should you require any further assistance.

Please accept our sincerest apologies for all the inconvenience caused and we are committed to having this resolved.

Take Care

Maxidor SA