CHOOSE MAXI-DOR FOR MAXI-TROUBLE

The experience we have had with the Maxidor H/O and installation team has been terrible.

- The order was delayed for 5 days without feedback - Installation was scheduled for Monday 4th November but technician did not show up due to a broken van, however informed us 2 hours after he was expected to arrive. - Technician scheduled for the Tuesday 5th November and arrived 2 hours later - All the sizes on the burglarbars were incorrect and the technician spent 6 hours installing 1 window, incorrectly, with raw edging and incorrect fitting - Gavin Bean (the franchise manager of Maxidor) calls us to advise he will sort the installation, promising a return phone call advising on steps, he never calls us back - Clinton Dorasamy (the national production manager of Maxidor) and Ashlynne Maharaj (the installation supervisor of Maxidor) are advised and again no resolution - The owner of the franchise promises to assist and does his best to resolve. - Emails indicate it is scheduled again for 11th November, owner of the francise shows up at 8:45am, showing interest in resolving the matter and is highly disappointed when the installation team again does not show up and cannot be contacted.

This is 3 days of time away from work and constant calling, follow ups, etc.

Please choose wisely, we didn't when it came to the windows. Our door security shutters and stackers were installed with Trellidor and they came in one day on time, with six staff to install, with vacuums to clean up and all relevant tools.