MK
Muhammad K

1 reviews | Active since Mar 2015

02 Mar 2015, 11:17

Broken commitments from Maxidor Durban

I am writing to express my extreme disappointment with Maxidor Durban. I placed my order, and paid UP FRONT, over a month ago. Since then it has been an uphill battle to have my four gates installed, with numerous broken promises and un-returned calls. It has been a complete waste of my time having the gates installed 1 at a time at different times. The number of excuses regarding the delay from blaming the production manager to people being in meetings is totally unacceptable. I will tell everyone I know who is looking for gates never to use Maxidor and to rather use Trellidoor!<br> I am still waiting for one gate to be installed, and am completely exasperated with the shameless delays and lies from Maxidor Durban.

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Replies (1)
Maxidor
Maxidor's reply09 Jun 2015, 16:00
Official
Hello m kadwa,

Thank you for sending through your query.

Thank you for the feedback regarding your experience as discussed with our head office.

Please accept our apologies for the inconvenience caused during your experience with us and thank you for your patience and understanding. We will ensure that your query is resolved as soon as possible and please feel free to contact our service manager at head office - *** should you have any further queries.

Take Care!

Kind Regards
Maxidor SA

Best regards,