1 reviews | Active since Jan 2016

12 Apr 2016, 15:16

Bad service from maxidor

A week delayed to install gate after calling twice to ask where payment was that had already been made.<br> Came to install but wrong gate size. Promised new one in 7 working days. Been with no security gate on front door since then (over a month) <br> Set up install date and time - 2-3pm on a Tuesday. <br> Tuesday morn at 10 I am called and asked if now is good but I was only free at time we agreed on. <br> 2pm they call to let me know they cannot install today because I was unavailable in the morn. <br> Been more than 2 months since I have payment and I still dont have a gate on. <br> Trellidor took less than 2 weeks from first call out till installation. <br> Would not recommend maxidor services. Cant comment on quality of gate beacause I still dont have one...

0
Replies (1)
Maxidor
Maxidor's reply19 Apr 2016, 13:14
Official
Hello Derekbrown13579,

Thank you for contacting us regarding your query.

Our National Service Manager has contacted you and has assisted in getting this issue sorted out. Please feel free to contact her directly should you require any further assistance (***)

Please accept our sincere apologies for the delay and inconvenience caused.

Take Care

Kind Regards
Maxidor SA

Best regards,