Bad Service

We are having the same issue. After my husband had to follow up numerous times, we eventually received the quote. I have no problem with the amount that needs to be paid to fix the door, but saying that we must pay the amount in full before a fixed booking is scheduled is ridiculous. I must now pay the full amount and hope that my gate is fixed soon, because if their service is as poor as just getting the quote to us, I will be lucky to have the gate fixed by the end of this year. Anthea<br>