Appalling Service from Maxidor

Once again, I am compelled to make use of this site, iot get any reaction from Maxidor.

My complaints, now effectively going on (being dragged out) for 10 months, keeping in mind the fact that we have been in lockdown (and I acknowledge this), have to date not been resolved.

Now, for a period of approximately 7 months my shutters have been closed, as a result of defective sensors, it is bent, makes an enormous amount of noise, and is rusting away.

The commitment given by the, then (now resigned) National Franchise Manager, is now, it seems being renaged upon.

The irony is, I cannot complain about their service - because there has been none! They (Maxidor), do not read their own correspondence, and do not (and I consider this an insult) read my replies, to them - being effectively very selective in the matter in which they read, and reply to correspondence (if, and when they do).

I cannot get this matter resolved.