Sticky Managing Agent

This managing agent manage our sectional title complex. Huge financial mistakes were made. The trustees arranged a meeting to get approval from owners to change managing agent. Now this managing agent accused the trustees of giving incorrect information to the owners so that they decided to discontinue the contract. This is not true. Written proof of everything the trustees informed the owners about is available. Why can Mawer and Delport not just except the owners' decision. No trust relationship any more