1 reviews | Active since Oct 2014
SICK AND TIRED OF POOR SERVICE AT MTN RONDEBOSCH
I AM SICK AND TIRED OF HOW SLOW MTN RONDEBOSCH'S SYSTEM WORKS. I ORDERED MY PHONE ONE WEEK AGO, AND I STILL HAVE NOT RECEIVED ANY COMMUNICATION OR APPROVAL. DOES IT ****ING TAKE THAT LONG!!! I HAVE FRIENDS WHO HAVE TAKEN CONTRACTS WITH OTHER PROVIDERS AND HAVE RECEIVED THEIR PHONE WITHIN 24 HOURS. WHAT THE HELL IS GOING ON, I NEED ANSWERS. PERHAPS VODACOM CAN TEACH MTN A THING OR TWO ABOUT TURN AROUND TIME! FOR ****S SAKE.
Dear Esther,
Please accept our apologies for not responding to this complaint earlier. Due to the fact that we were not signed up to Hello Peter we were not aware of your unhappiness.
I would like to personally thank you very much for taking the time to informing us of your unsatisfactory experience. I realise that in this day and age we are all very busy and appreciate the time and effort taken by yourself to let us know have fallen short of your service expectations. Without complaints such as yours we are unable to address poor service or improve our customer experience.
Please could you provide us with contact details in order to investigate the complaint and attempt to resolve?
With humblest apologies
Innocentia Jacobus
Service Department
Maverick Telecommunications (Pty) Ltd.
UPLIFT & INSPIRE
Tel: ***
Cell : ***
Head Office: ***
E-Mail: ***
Dear Esther,
Please accept our apologies for not responding to this complaint earlier. Due to the fact that we were not signed up to Hello Peter we were not aware of your unhappiness.
I would like to personally thank you very much for taking the time to informing us of your unsatisfactory experience. I realise that in this day and age we are all very busy and appreciate the time and effort taken by yourself to let us know have fallen short of your service expectations. Without complaints such as yours we are unable to address poor service or improve our customer experience.
Please could you provide us with contact details in order to investigate the complaint and attempt to resolve?
With humblest apologies
Innocentia Jacobus
Service Department
Maverick Telecommunications (Pty) Ltd.
UPLIFT & INSPIRE
Tel: ***
Cell : ***
Head Office: ***
E-Mail: ***