MTN *****
<p>I mus say the service at MTN is terrible. My wife reported ***** to them 'impersonation' they were quick to stop the account but carried on debiting my wife for about 8months which amounted to R6900. What irritates me is that they useless MTNfailed to follow the process because their consultant was lazy to do the necessary checks. Now that they HAVE to refund all that money.... they making promising giving turn around times that they can't adhere to. MTN customer service sucks actually it's useless, none existent. 8months later my wife must follow up with them for a process of refund which they said it would take 3-5 working days. Bunch of ***** - pay back the money...... unhappy customer... REQ no. ********** if u want to follow up.....</p>
To date my wife has not heard from this not so customer centric mtn. We have now taken up the matter with ICASA to deal it for us. If no help we will go to radio702. We will not rest till you pay every cent you owe us. Your not just a bunch of *****, you are also ******* and you must pay back what you stole R7990.00. I'm disgusted at your service. You have lost me as a customer nd surely you will loose my family members rest assured.
To date my wife has not heard from this not so customer centric mtn. We have now taken up the matter with ICASA to deal it for us. If no help we will go to radio702. We will not rest till you pay every cent you owe us. Your not just a bunch of *****, you are also ******* and you must pay back what you stole R7990.00. I'm disgusted at your service. You have lost me as a customer nd surely you will loose my family members rest assured.